Saint Augustine Movers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our moving and storage services. By using our services or accessing our website, you agree to the terms of this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
a. Personal Information
When you contact us or use our services, we may collect personal details, including but not limited to:
- Name
- Email address
- Phone number
- Physical address
- Payment information
- Other relevant details required for moving and storage services
b. Non-Personal Information
We may also collect non-personal information to improve the functionality of our website and services, such as:
- IP address
- Browser type
- Device information
- Usage data (e.g., time spent on the site, pages visited)
- Cookies (see section 4)
2. How We Use Your Information
The information we collect is used for various purposes, including:
- Providing Services: To process and fulfill your moving and storage requests, including customer support, invoicing, and communication.
- Improving Services: To enhance our website, products, and services by analyzing usage patterns and feedback.
- Marketing and Communication: To send promotional emails, updates, and special offers (only if you have opted in). You can opt-out of marketing emails at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Protect Your Information
We take the protection of your personal information seriously. We implement industry-standard security measures to safeguard your data, including encryption, firewalls, and secure servers. However, no method of electronic storage or transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track your activity on our website. Cookies are small files stored on your device that help us recognize you when you return to our site. Cookies allow us to personalize your experience and improve website functionality.
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website. For more detailed information on how we use cookies, refer to our Cookie Policy.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your personal information with third-party companies that provide services on our behalf, such as payment processors or IT service providers. These third parties are only allowed to use your information to provide the services we have contracted them for.
- Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena or court order, or if we believe that such disclosure is necessary to protect our rights, property, or the safety of others.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. You will be notified of any change in ownership or use of your personal information.
6. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience, and we do not control the content or privacy practices of these external sites. We recommend that you review the privacy policies of any third-party websites you visit.
7. Your Choices
You have several choices regarding your personal information:
- Access and Update: You can request access to your personal information and ask us to correct or update any inaccuracies.
- Opt-Out of Marketing: If you no longer wish to receive promotional emails or marketing communications from us, you can opt-out by following the unsubscribe instructions in our emails or by contacting us directly.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.
9. International Transfers
If you are located outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services or providing your information, you consent to the transfer of your information to the United States, which may have data protection laws different from those in your country.
10. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the “Last updated” date at the top of the page will reflect the most recent revision. Please check this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Saint Augustine Movers
103 Anastasia Lodge Dr, St. Augustine, FL 32080
Phone: +19044741715
Email: info@saintaugustinemovers.com
By using our services and accessing our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
